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CigarettesOnly.com

Merchandise Return Form


YOUR SATISFACTION IS OUR FIRST PRIORITY!
All of our products can be exchanged or refunded within 14 days of the day the order was received, simply by filling out this form or calling our Customer Service Center at 1-877-624-8109. Refunds are made via the original form of payment.
 
TO RETURN, INCLUDE: THIS FORM, ORIGINAL INVOICE & MERCHANDISE

 

Original Order Number
First Name
Last Name
Date
       
Street Address   Apartment Number Phone Number
       
City
State
Zip Code
Email
ITEM(S) BEING RETURNED:
Item No.
Product Number
Product Name/Description
Quantity
Unit Price
Total Price
1
          
2
          
3
          
4
          
5
          
 
REASONS FOR RETURN:
Item No.
Reason
1
  
2
  
3
  
4
  
5
  
You would like us to:
EXCHANGE FOR OTHER MERCHANDISE
REPLACE
CREDIT TO NEW ORDER
REFUND
 
REPLACEMENT MERCHANDISE(OPTIONAL):
Product Number
Replacement Product Name
Quantity
Unit Price
Total Price
         
         
         
         

Return Address:
CigarettesOnly.com
P.O. Box 365
Irving, NY 14081
 
IF REQUESTING A REFUND- Refunds will be issued using the same payment method used for the original purchase.
IF MERCHANDISE IS DAMAGED IN SHIPMEMT- hold merchandise and the package it came in. Please contact the delivering carrier(UPS or Post Office) to arrange for an inspection, and notify us as 1-877-624-8109.
IMPORTANT NOTE: When returning an item, please include only unopened cartons and any invoice/packing ship that were in the original package. You are responsible for any shipping fee. Our company is responsible for shipping changes if the return is a result of our error.